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Sales Specialist

A2 Hosting, Inc. is a premier high performance hosting company with clients around the world. We are currently seeking a Sales Specialist (SS) who can help grow our sales team and further enhance the customer experience.

The Sales Specialist (SS) works directly with current and prospective clients throughout the sales and the upgrade process. The SS is the front-line answering phone calls, tickets and live chat, as needed. The SS will identify opportunities and engage with clients to deliver a white glove sales experience. The SS will work with Sales Engineers to provide custom configurations. The SS will work with Support Leadership to ensure proper follow through on preset expectations. The SS will focus on the long term client relationship rather than push sales on clients. This position is for our European Sales territory, candidates must be able to cover 4am-12pm GMT shift

Employment Type: Full-time, non-exempt, 100% telecommute, 4am-12pm GMT shift.

What you will do:

  • Answer warm sales inquiries via phone calls, tickets, and Live Chats - no cold calling required.
  • Work with the client to understand their actual needs and suggest the appropriate service and plan.
  • Escalate complex sales inquires to Sales Engineers.
  • Maintain CRM records and ensure data is added and updated regularly.
  • Provide weekly sales performance report to Sales Lead.

What we're looking for:

  • Excellent interpersonal skills with direct customer interaction experience.
  • Excellent verbal and written communication skills.
  • Attention to detail and being organized are a must.
  • Knowledge of the web hosting industry is a bonus!

What we offer:

  • Company-matching 401k, traditional or Roth.
  • Short-term and long-term disability coverage.
  • Company provided life insurance.
  • Paid vacations, holidays and sick time.
  • Paid parental leave available.
  • Quarterly bonus program
  • Company events - previous events included Summer BBQ, holiday party, whirlyball, bowling

 

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