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Technical Writer

A2 Hosting, Inc. is a Michigan-based, Web Hosting company with clients around the world. We are currently seeking a Technical Writer to produce high-quality technical documentation. Ideal candidates would have previous experience producing technical documents or tutorials even at the hobbyist or freelance level. Excellent communication and writing skills are a must along with an honest, self-motivated, and strong desire to expand current skill set and work with a dynamic team.

Employment Type: Full-time, exempt, telecommute.

Benefits:

  • Subsidized health insurance, dental and vision coverage also available.
  • Company-matching 401k, traditional or Roth.
  • Short-term and long-term disability coverage.
  • Company provided life insurance.
  • Paid parental leave.
  • Paid vacations, holidays and sick time.
  • Company events - previous events included Summer BBQ, holiday party, whirlyball, bowling

Responsibilities include:

  • Maintaining a comprehensive library of technical terminology.
  • Conducting annual reviews of technical literature and marketing material to ensure consistency and continuity of style.
  • Collaborating with support and sales staff to obtain an in-depth technical understanding of the services A2 Hosting offers.
  • Composing new technical literature for new features, products, and services.
  • Collaborating with subject matter experts to ensure the accuracy of technical articles.
  • Collaborating with the Marketing Team and editing newsletters and blog posts.
  • Soliciting topics for technical literature from client facing staff.

Required Skills:

  • Excellent interpersonal skills and ability to work in a team.
  • Proven working experience in technical writing of process and procedure documentation.
  • Ability to quickly grasp complex technical concepts and make them easily understandable by the end user.
  • Excellent written and communication skills in English.
  • Strong working knowledge of word processing applications.
  • Previous experience working in the Web Hosting industry a plus.

* Salary is negotiable and based on experience. *

 

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