A2 Hosting, Inc., a premier high performance hosting company, provides shared web hosting, virtual private servers and dedicated servers to clients around the world. As a Senior System Engineer, you will be part of our global 24x7 technical operations team. As a member of the technical operations team, you would be responsible for investigating and providing solutions to complex technical issues that will make our customer experience better. This position is 100% remote.
The System Engineering team operates 24x7x365, we currently have open positions for our day shift (EST).
Passionate - We take pride in what we do
Collaborative - We think about the team first
Customer Focused - We are empathetic and respectful
Curious - We desire to learn and do better
Agile - We are able to move quickly and easily
Provide solutions to complex technical issues from internal business units.
Monitor the A2 server farm for stability and take proactive and reactive measures to correct and prevent system issues.
Work closely with our monitoring, engineering and platform teams to come up with best practices and ways to improve the existing infrastructure and new infrastructure build-outs.
Build tools and solutions to automate recurring tasks.
Write formal documentation on configuration standards, troubleshooting steps, and infrastructure design.
Design and implement large and complex technology projects.
Participate in an on-call rotation.
Other duties as assigned.
3 years of Linux (CentOS/RHEL) System Administrator experience in a web hosting environment.
The ability to write shell scripts to help automate routine tasks.
Familiarity with configuration management systems and the ability to write new modules and modify existing modules, e.g. Salt.
Expert knowledge in web hosting software such as Apache, Litespeed, MySQL, and Exim.
Ability to work on your own or as a team in a fast-paced and constantly changing environment.
Excellent verbal and written English communication skills
What We Offer:
Subsidized health insurance; dental and vision coverage also available (for US Team Members only)
Paid parental leave
Company-matching 401k, traditional or Roth (for US Team Members only)
Paid Time Off (PTO) bank of hours to be used for vacations, holidays and sick time
Company-sponsored life and disability insurance (for US Team Members only)
Annual company events such as a summer BBQ and holiday party
The ability to work from home, this position is 100% remote
If you'd like to apply to our team, please submit a resume and cover letter telling us why you would be a great fit for our team.
This position is a remote position, you can live anywhere in the world as long as you have a reliable internet connection.