Senior Product Owner

Greater London, United Kingdom

Full Time

Product

Experienced

World Host Group (WHG) is currently looking for a Senior Product Owner to play a pivotal role in shaping and delivering our product strategies across a global portfolio of brands. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and wants to take ownership of impactful projects that enhance the customer experience.

If you are passionate about delivering meaningful change, enjoy working across multiple teams, and want to help shape the future of hosting products on a global scale, this role is for you.

About the Role

In this role, you will work closely with product managers, the Lead Product Owner, and cross-functional teams to drive product implementations, streamline technical product configurations, and ensure seamless execution of business goals. You’ll collaborate with infrastructure, commercial, and development teams to optimise product performance, enhance operational efficiency, and support the rollout of new features and service enhancements.

Beyond execution, you will have the autonomy to identify opportunities for process improvements, proactively remove roadblocks, and contribute to how we refine and scale our product offerings. Your role will be instrumental in ensuring that our products evolve in a way that is both commercially viable and deeply rooted in customer needs.

Key Responsibilities

Work with product managers to define technical requirements for new product concepts
Support strategic goals by ensuring product roadmaps align with broader business objectives
Lead and support product implementations, coordinating with infrastructure, development, and commercial teams to ensure smooth rollouts
Identify and implement process improvements to enhance efficiency and scalability across multiple brands
Proactively identify and remove roadblocks, ensuring smooth execution of product enhancements and operational initiatives
Ensure that all product changes, from technical adjustments to new features, are executed with a customer first mindset and contribute to an improved user experience

What You’ll Need

3+ years of professional experience as a Product Owner, Business Analyst, or similar role within a technical or SaaS environment
Strong knowledge of technical product management, including system integrations and configuration management
Expert ability to read, write, and speak effectively in English through ALL utilized channels (email, live chat, and phone)
Ability to work with global teams and balance priorities across multiple brands
Excellent communication and stakeholder management skills, with the ability to collaborate effectively across commercial, infrastructure, and development teams
Strong problem-solving skills and a proactive approach to identifying and resolving roadblocks
Organisational and project management skills, with the ability to manage multiple product implementations simultaneously
Experience working with hosting services, provisioning, or technical infrastructure is a plus
A passion for continuous improvement, optimising workflows, and refining processes to drive better business outcomes

Who We Are

World Host Group (WHG) are a leading global web hosting company with over 30+ brands and a diverse customer base. We provide cutting-edge technology and exceptional customer service, striving to enhance our products and services. As a customer obsessed organisation, we are committed to transparency and delivering the best possible experience to our clients.

Our global reach, combined with a local focus, drives us to continuously grow the business through mergers and acquisitions. Additionally, we are devoted to being an employer of choice, offering employees opportunities for growth and career development.

What We Offer

Competitive salary and benefits package.
Opportunities for professional growth and career advancement.
A collaborative and innovative work environment.
The chance to work on impactful projects with a global reach.

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How many years of experience do you have as a Product Owner or a similar position?*

How many years of experience do you have in web hosting or a similar SaaS organisation?*

In a few sentences, briefly expand on some of your experiences in the design and management of SaaS products with a focus on customer-facing initiatives.*

In a few sentences, tell us why you would be a great fit for this position.*

What is your desired annual salary in GBP (£)?*

This position requires consistent work during business hours within the GMT time zone. Are you willing to work those hours on a permanent basis?*

This role is a hybrid position and requires occasional travel to our offices in the Cotswolds or London. Are you willing and able to commute to this space on a monthly basis, at minimum?

Are you legally authorized to work in the United Kingdom?

Do you now or in the future require visa sponsorship to continue working in the United Kingdom?

I represent that the answers and information given by me to WHG (the “Company”) in this application and throughout the application process are true and complete. I understand that any incomplete, misleading, or false statements in this application or in an interview can result in immediate disqualification or termination, if hired.

I authorize the Company to verify, both at the time of application and later during my employment, if I am hired, any of the information concerning my background, including, but not limited to, my employment, driving record, education, criminal history, or medical history (post-offer only), with the appropriate individuals, companies, institutions, or agencies, and I authorize them to release such information as the Company requires, including my prior disciplinary employment record, without any obligation to give me written notice of such disclosure.

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I understand that the Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, weight, height, marital status, familial status, status as a covered veteran, or other protected status in accordance with applicable laws.

My selection of "I agree" below indicates that I have read, understand, and agree to the above paragraphs.*

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